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API Reference

Create Dispute

post
https://api.cloud.mbanq.com/v1/dispute

To create a new dispute, you need to submit the workflow details along with the reason identifier. The required information should be provided as key-value pairs. Use this API to create a new dispute. Provide necessary details such as reasonIdentifier, accountType, and accountId. Post a dispute reason, it should be associated with a payment rail as each payment rail can have its own dispute reasons and its corresponding workflows.

Body Params
string
required

The unique identifier for the dispute reason. Example: POS_CANCELLATION

transactions
array of objects
required
transactions*
string
required
Defaults to DEPOSIT

The type of account associated with the dispute. Valid account types include CREDIT and DEPOSIT

integer
required

The unique identifier of the account. Example: 10555

date

The date when the dispute was created. This field is optional and defaults to the time the dispute is created. Example: 2024-02-07

workflowData
array of objects

Workflow array of fieldIdentifier and value pairs for questionnaire to be answered. Requirement based on the field configuration from Dispute Reason Workflow API

workflowData
Headers
string
required
Defaults to z01j3e71zd6zkq908vyf5861a8

The ID of your banking instance visible in the MBANQ Console.

Response

Updated 21 days ago

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Updated 21 days ago